My Cancellation Policy ....
Standard cancellation policy:
For a full refund, cancel at least 5 days before the experience is scheduled to start.
Cancellations due to an emergency:
If you need to cancel due to an emergency. We may ask you to provide documentation.
You can reschedule the date or time of your experience within 5 days before the experience is scheduled to start.
If you reschedule an experience, the cancellation policy is based on the original purchase time and original start date of the experience.
Cancellations by Host,
due to weather or an emergency:
If weather creates a safety concern, either before or during the experience, the host may cancel the experience.The same policy applies if the host has a personal emergency. If this happens, you will be fully refunded.